Contact us
Email the right team and we answer faster. Players can also chat with support inside the app.
Player support (main contact)
[email protected]Account, games, tournaments, disputes and anything you are not sure about.
Support hours: Every day 08:00-22:00 EAT. Live chat: usually replies in a few minutes.
WhatsApp support
+256 740 802 259
Chat with us on WhatsApp for quick help. Never share your PIN, password or login codes with anyone, including us.
- Deposits[email protected]A mobile money top-up that has not reached your wallet. Send the date, amount and the transaction ID from your SMS.
- Withdrawals[email protected]A payout that is late or did not arrive. Send the withdrawal reference shown in your wallet.
- Payments[email protected]Fees, receipts, refunds and any other money question.
- Legal[email protected]Terms, privacy and data requests, and notices from authorities.
- Abuse[email protected]Cheating, scams, harassment, fake Ludo Cash Arena pages or apps.
- Partnerships[email protected]Tournaments, communities, influencers and promotions.
- Sales and advertising[email protected]Advertising on Ludo Cash Arena and business enquiries.
- Say hi[email protected]Ideas, feedback and anything else.
We never ask for your password, login code or mobile money PIN, by email, SMS, WhatsApp or phone.
Ludo Cash Arena is a product of Eira Digital Co. Limited.
Uganda · 18+ only · Play responsibly